Privacy policy
PRIVACY POLICY
Last Updated: March 18, 2026
This Privacy Policy explains how Ferrik ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from ferrik.co (the "Site"). By using our Site, you agree to the practices described in this policy.
1. INFORMATION WE COLLECT
We collect information you give us directly when you place an order, contact our support team, or sign up for emails. This includes your name, email address, shipping and billing address, and payment details.
We also collect certain information automatically when you browse our Site, including your IP address, browser type, device type, pages visited, and how you found us. We use cookies and similar technologies to collect this information.
All payment transactions are processed through secure, encrypted connections using SSL technology. We do not store your full credit card number on our servers. Payment details are handled directly by our certified payment processors.
2. HOW WE USE YOUR INFORMATION
We use your information to process and fulfil your orders, send you order confirmations and shipping updates, respond to your support enquiries, send you marketing emails if you have opted in, improve and optimise our Site, and detect and prevent fraud.
The primary purpose of our Site is to sell products to you. We do not operate this Site primarily to collect personal information.
We will only send you marketing communications if you have given us permission to do so. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at agniabrikina65@gmail.com.
3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information or contact details to any third party. We do not share your information with third parties for their own marketing purposes.
We work with trusted service providers who help us run our Site and fulfil your orders. These include payment processors, shipping partners, email platforms, and analytics tools. These providers may only use your information to perform services on our behalf and are required to keep it secure.
We may disclose your information if required by law or to protect the rights and safety of our customers or business.
4. ADVERTISING AND YOUR PERSONAL INFORMATION
We will never use your personal information, photos, or any content you share with us in advertising without your explicit prior consent.
We advertise through platforms including Meta, which operates Facebook and Instagram. These platforms may use cookies and tracking technologies to show you relevant advertisements based on your activity. You can manage your advertising preferences through your Meta account settings at any time.
We may use anonymised, aggregated data to measure and improve our advertising. This data does not identify you personally.
5. PROMOTIONAL OFFERS AND INCENTIVES
Where we offer discounts, promotions, or other incentives, these are provided as part of a genuine purchase transaction or as part of a marketing campaign. Our promotions are designed to reward customers and promote our products. They are not offered primarily to collect your personal information.
6. COOKIES
We use cookies to improve your browsing experience, remember your preferences, analyse traffic, and support our advertising. You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect how our Site functions.
We use essential cookies that are necessary for the Site to work, analytics cookies to understand how visitors use our Site, and marketing cookies to help deliver relevant advertising.
7. DATA RETENTION
We keep your personal information for as long as necessary to fulfil your order, resolve disputes, comply with our legal obligations, and improve our services. When we no longer need your data, we will securely delete or anonymise it.
8. YOUR RIGHTS
Depending on where you live, you may have the right to access the personal information we hold about you, request that we correct or delete your information, object to or restrict how we use your information, request a copy of your information in a portable format, and withdraw your consent at any time.
To exercise any of these rights, please contact us at agniabrikina65@gmail.com. We will respond within a reasonable timeframe and in line with applicable law.
If you are in the United Kingdom or Ireland, your rights are protected under the UK GDPR and EU GDPR respectively. If you are in Australia, your rights are governed by the Privacy Act 1988. If you are in Canada, your rights are governed by PIPEDA and applicable provincial laws. If you are in the United States, your rights may vary by state.
If you are in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.
9. CHILDREN
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have done so, we will delete that information promptly.
10. SECURITY
We take the security of your information seriously. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. All sensitive information, including payment details, is transmitted using SSL encryption.
No online system is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.
11. THIRD-PARTY LINKS
Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any personal information.
12. CHANGES TO THIS POLICY
We may update this policy from time to time. When we do, we will revise the Last Updated date at the top of this page. We encourage you to review this policy periodically to stay informed.
13. CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at agniabrikina65@gmail.com. We aim to respond to all enquiries promptly.
Ferrik ferrik.co