Terms of service
TERMS OF SERVICE
Last Updated: March 18, 2026
Welcome to Ferrik. These Terms of Service govern your use of our website at ferrik.co (the "Site") and any purchases you make from us. By accessing our Site or placing an order, you agree to be bound by these terms. Please read them carefully before using our Site.
1. ABOUT US
Ferrik is an online retail brand. Our Site is operated at ferrik.co. If you have any questions about these terms, please contact us at agniabrikina65@gmail.com.
2. ELIGIBILITY
By using our Site, you confirm that you are at least 18 years of age, or that you are accessing the Site under the supervision of a parent or legal guardian. You confirm that you have the legal capacity to enter into a binding agreement.
3. YOUR ACCOUNT
If you create an account on our Site, you are responsible for keeping your login details confidential and for all activity that takes place under your account. Please notify us immediately at agniabrikina65@gmail.com if you suspect any unauthorised use of your account. We reserve the right to suspend or terminate accounts if we believe a violation of these terms has occurred.
4. PRODUCTS
We make every reasonable effort to display our products accurately, including descriptions, images, and pricing. However, we cannot guarantee that your device will display colours or details exactly as they appear in real life.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.
Our products are lifestyle accessories. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition or disease. We make no medical or therapeutic claims about our products.
5. PRICING AND PAYMENT
Prices are shown in the currency displayed at checkout and may change without notice. We reserve the right to correct pricing errors at any time, including after an order has been placed.
By placing an order, you confirm that you are authorised to use the payment method provided. All transactions are processed securely using SSL encryption. We are not responsible for any fees charged by your bank or payment provider.
6. ORDERS
When you place an order, you are making an offer to purchase. A binding contract is formed only when we send you an order confirmation by email. We reserve the right to cancel or decline any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity. If we cancel your order after payment has been taken, we will issue a full refund.
7. SHIPPING AND DELIVERY
We aim to process and dispatch orders as promptly as possible. Delivery timeframes are estimates only and may be affected by factors outside our control, including carrier delays, customs processing, or adverse weather conditions.
Risk of loss and ownership of products passes to you when we hand your order to the shipping carrier. If your order is lost or arrives damaged, please contact us at agniabrikina65@gmail.com and we will do our best to assist.
We are not liable for delays or failures caused by third-party carriers or events beyond our reasonable control.
8. RETURNS AND REFUNDS
Our returns and refunds process is described in full in our Refund Policy, which forms part of these Terms of Service. By placing an order, you agree to the terms set out in our Refund Policy.
9. INTELLECTUAL PROPERTY
All content on our Site, including text, images, logos, product names, and design elements, belongs to Ferrik or its content partners and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from our Site for commercial purposes without our prior written permission.
10. ACCEPTABLE USE
By using our Site, you agree not to use it for any unlawful purpose, not to submit false or misleading information, not to attempt to gain unauthorised access to any part of our Site or systems, and not to engage in any conduct that could harm our brand, reputation, or operations.
11. THIRD-PARTY LINKS
Our Site may include links to external websites. These links are provided for convenience only. We do not endorse or take responsibility for the content or practices of any third-party sites. We encourage you to read their terms and privacy policies before providing any personal information.
12. NO MEDICAL CLAIMS
Our products are natural stone accessories designed for everyday wear. They are not medical devices, supplements, or therapeutic tools. Nothing on our Site should be interpreted as a medical claim or health advice. Our products are not intended to diagnose, treat, cure, or prevent any condition, illness, or disease. If you have a medical concern, please consult a qualified healthcare professional.
13. DISCLAIMER OF WARRANTIES
Our Site and products are provided on an as-is and as-available basis. To the fullest extent permitted by applicable law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Site will be uninterrupted, secure, or free from errors or harmful components.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Ferrik and its representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or products.
Our total liability to you for any claim shall not exceed the amount you paid us for the product or service giving rise to the claim.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.
15. INDEMNIFICATION
You agree to indemnify and hold harmless Ferrik and its representatives from any claims, damages, losses, or expenses, including reasonable legal fees, arising from your use of our Site, your breach of these terms, or your infringement of any third-party rights.
16. GOVERNING LAW
These Terms of Service are intended to comply with applicable laws in the jurisdictions where we operate, including Australia, New Zealand, Canada, Ireland, the United Kingdom, and the United States. We will seek to resolve any disputes fairly and in accordance with the laws applicable in your jurisdiction.
If a dispute arises, we encourage you to contact us first at agniabrikina65@gmail.com. We are committed to working with our customers to reach fair and timely resolutions before pursuing any formal process.
17. CHANGES TO THESE TERMS
We may update these Terms of Service at any time. When we do, we will update the Last Updated date at the top of this page. Your continued use of our Site after any update constitutes your acceptance of the revised terms. We encourage you to check this page periodically.
18. SEVERABILITY
If any part of these Terms of Service is found to be unenforceable or invalid, that part will be removed without affecting the remainder of the terms, which will continue in full force.
19. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy and Refund Policy, form the entire agreement between you and Ferrik regarding your use of our Site and purchase of our products.
20. CONTACT US
If you have any questions about these Terms of Service, please contact us at agniabrikina65@gmail.com. We aim to respond to all enquiries promptly.
Ferrik ferrik.co